SysMaster Support, Consulting & Training

Our SysMaster support team consists of Certified Trainers & former SysMaster Senior Engineers, having years of SysMaster installation, configuration & support experience. Rest assured your SysMaster equipment is in the best possible hands.

SysMaster Administration & Configuration

We provide expertise in the following areas:

* NORFA installation & Configuration
* VoiceMaster / Uniswitch Installation & Configuration
* Megaswitch / SM7000 Installation & Configuration
* SysMaster Modules Configuration
* Auto Attendant PBX w/ ACD & ACQ
* Calling Card Implementation
* Call Shop Implementation
* Web, SMS, ANI callback
* Tornado, m5, m10, m20, m30, m50, m60 Installation & Configuration
* IP Phone and ATA (LinkSys, Sipura, m5, m10, Grandstream, Cisco), Softphone Configuration
* Trace, Identify, and Debug Call failures
* Contact Carriers/Vendors for escalation and resolutions
* Remote administration
* Complete CRM customization
* Custom development
* Integration with third party payment processors, E911 & DID Providers

Monthly SysMaster Support & Maintenance

Get monthly Sysmaster support & administration services at a low monthly fee for all your equipment.

* Trace, Identify, and Debug Call failures
* Contact Carriers/Vendors for escalation and resolutions
* Remote administration

SysMaster Training

For customers unable to travel to the SM headquarters, we offer remote or on-site SysMaster training services by our Certified SysMaster Trainers. From the comfort of your office or home we can provide basic to advanced training on your SysMaster products. Please contact us for more information.

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